This guide installs SupportPal on a standard LAMP/LEMP stack.
Download the SupportPal package from the vendor portal and extract it to your web root.
Create the .env file with your database credentials, app URL, and mail settings as described in the documentation.
sudo mysql -u root -p
CREATE DATABASE supportpal_db CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci;
CREATE USER 'supportpal_user'@'localhost' IDENTIFIED BY 'StrongPassword123!';
GRANT ALL PRIVILEGES ON supportpal_db.* TO 'supportpal_user'@'localhost';
FLUSH PRIVILEGES;
EXIT;
php artisan app:install
Check the SupportPal installation guide or reach out via our contact page.