This guide installs HESK on a self-hosted Linux server.
Install the web server, PHP runtime, and database server required by the helpdesk.
Download the release package from the official site and extract it into your web root.
unzip support.zip
Create a database and user for the helpdesk.
mysql -u root -p -e "CREATE DATABASE support;"
mysql -u root -p -e "CREATE USER 'support'@'localhost' IDENTIFIED BY 'change-me';"
mysql -u root -p -e "GRANT ALL PRIVILEGES ON support.* TO 'support'@'localhost';"
Open the installer URL in your browser and follow the on-screen steps.
Prefer automation? See HESK Ansible Setup for an example playbook.
Prefer containers? See HESK Docker Setup.
Any questions?
Feel free to contact us. Find all contact information on our contact page.