EspoCRM should be configured with strict role permissions, API token hygiene, and predictable data retention for customer records.
Key file: data/config.php
<?php
return [
'database' => [
'host' => '127.0.0.1',
'dbname' => 'espocrm',
'user' => 'espocrm',
'password' => 'replace-with-strong-password'
]
];
Back up DB and file attachments. Validate restore with contacts, opportunities, and notes.
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